HR Directions | Marcia Silverberg, HR Specialist and Executive Coach

Aligning people strategies with business goals

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HR Consulting Services

HR Consulting ServicesHR Consulting services include:

  • Assessing your organization’s culture and needs
  • Recommending a pragmatic roadmap for success across your organization’s talent management spectrum – from hire to retire.

Small and mid-sized for profit and nonprofit organizations rely on our strategic guidance to take their human resources and organizational development practices to a higher level. We help them build a more effective culture and stay competitive. This often includes mentoring the HR leader.

Assessments

The beginning of an engagement is frequently an assessment. 

The assessment frequently consists of confidential interviews and/or focus groups with a sample of leaders and frontline employees to inquire about:

  • What they most value about working at the organization
  • What might cause them to consider leaving the organization
  • What they see as the key people issues facing the organization
  • Whether they have the tools, training and resources to perform their jobs
  • How they describe the culture at the organization
  • What the Human Resources function should start/stop/continue to enhance the work environment and effectiveness of HR services

Pragmatic Roadmap For Success

Following the assessment, HR Directions develops a roadmap for success based on best practices customized to the client’s goals and culture. The roadmap sequences near-term and longer-term solutions for building a strong foundation and fostering a culture of engagement and accountability.

Solutions may include strategies and tactics such as:

  • Advise on effective organizational structure based on company size, staffing, and business goals.
  • Establish the right HR infrastructure to support the culture and business goals
  • Build an integrated talent management cycle – from hire to retire
  • Establish meaningful performance management and employee development practices
  • Introduce strategies to retain skilled employees and keep them motivated and engaged
  • Define the culture by helping the team identify core competencies for staff and leadership using the Korn Ferry Leadership Architect tool
  • Advise on effective strategies to manage the culture and people aspects of mergers and acquisitions
  • Counsel on change management, including approaches to helping employees navigate change

Certifications and Tools

In addition to her extensive working and volunteer experience, Marcia uses the following tools, which she can apply for your personal, professional and/or organizational growth:

Korn FerryLeadership Architect – A comprehensive set of 38 competencies that are used to define the critical core and leadership competencies. Each competency describes what behaviors constitute skillful use, underuse or overuse of that competency. For Your Improvement includes tips for identifying competency needs and how to address them via on-the-job training, coaching and mentoring.  Competencies form the foundation all talent management work – from hire to retire.

Myers-Briggs Type Indicator (MBTI) – Scoring and interpretation for individuals and teams—to foster self-awareness and effective teamwork. Also used for career coaching and planning.

Feedback (3600) Surveys — Marcia can design and administer confidential surveys to aid in executive evaluations. Based on the results, Marcia will recommend individual development and organizational follow up actions.

Ntrinsx – a patented social intelligence platform to foster self-awareness and a culture of respect. Like a prism, Ntrinsx uses colors to help people understand the intrinsic strengths of their character, and recognize and appreciate the intrinsic values of others. It helps people in their professional, family and social life by embracing respect in their relationships.

As Intrinsic Systems Founder (and creator of Ntrinsx) Bob Hill writes, “We are all unique individuals. We don’t all hold the same values, so why would you treat everyone the same? To be most effective, people need to understand and respect the intrinsic values of others they engage with.”

Testimonials

My clinic has been fortunate to work with Marcia after a referral from our employment lawyer.  We were looking to find new ways to provide professional feedback and goal setting as a growing team.  Marcia is highly knowledgeable with a wealth of experience. She works with you to create something that will work for your team while respecting your suggestions and questions.   We love working with Marcia and we are creating more projects so we can continue to work with her. – Kimberlee Sullivan, PT, DPT, WCS, BCB – PMD, Owner/Physical Therapist

Marcia Silverberg has been a lifesaver for our small-medium nonprofit. At a time when we were experiencing growing pains and needing instrumental support and guidance, she entered the picture and knew exactly what was needed to enable us to thrive and to scale up in keeping with our mission. She engaged and empowered the Board and staff to function at our best. She produced timely deliverables with excellence. The quality of her work is superb, and she cultivates highly productive working relationships with great attention and care. I strongly recommend her as a professional consultant to any organization seeking to advance its governance, operations, and human resources. – Laura McFarland, PhD, Board of Directors, Step Onward Foundation

Marcia Silverberg and her company HR Directions have provided an invaluable service to ZACH Theatre. ZACH hired HR Directions to do a thorough analysis of ZACH’s staffing and human resources needs and then make recommendations for the best investments to make in this critical area in the coming years.  In order to achieve those goals Marcia took the time to understand our culture and the unique business needs of a professional regional theatre.  She fostered a high degree of trust in the human resources function thru a series of confidential focus groups and surveys.  Based on analysis of the resulting information, she recommended that ZACH hire our first full-time HR Director and successfully oversaw that process.  All of this work was not only done on time and on budget, but with clear communication at all levels of the organization.

During Marcia’s consultancy with ZACH she also delivered engaging trainings in goal setting and performance feedback and helped revise and streamline our performance review process.  The end result of this work was a detailed road map for transforming the HR function at ZACH to reflect the concerns and needs of the staff at all levels of the organization.  ZACH is already a stronger employer because of Marcia and HR Directions’ work and I highly recommend her services. – Elisbeth Challener, Managing Director, ZACH Theatre

McDowell Susan

“I have had the pleasure of working with Marcia Silverberg for well over ten years.  She has drawn on the knowledge and experience of an exceptional career in human resources to provide LifeWorks the analytic framework, strategic direction, and tactical coaching that have helped us achieve our human capital goals.  She is equally – and highly – effective as a strategist, facilitator, and coach.  Marcia possesses the highest level of competence, which frankly might be intimidating if it were not for her warmth and humor.” ~ Susan McDowell, CEO, LifeWorks

Malyszka-Prelesnik Daniel“Marcia is a leader in providing business-focused HR consulting. She is one of my most trusted thought leaders, and her “outside-of-the-box” strategies have assisted the SAFE Alliance with structuring and implementing massive positive organizational change. I recommend her consultancy without hesitation.” ~ Daniel Cox Malyszka, PHR, FPC, SHRM-CP, previously Chief Human Resource Officer at The SAFE Alliance, now CHRO at Shalom Austin

Challis Lowe, TITLE“Marcia is a talented HR executive with excellent business acumen which helps her to develop HR solutions and strategies that are people-centered and, at the same time, drive business results. She has particular expertise in area of employee engagement and retention, having contributed significantly to the development of strategies in these areas for the largest tax exempt healthcare system in the country. Marcia was a trusted advisor and coach to her fellow executives.” ~ Challis Lowe, Senior Vice President Organizational Development& Human Resources, Ascension Health (now retired and serving on corporate boards)

Paul H“Marcia is a bad ass. Hire her. You’ll be glad you did.” ~ Paul Hoffman 
President, Calendar Holdings LLC

Your People are the Key to Excellence

"Organizations which are committed to excellence understand that employees can be their single greatest asset."

Why HR Directions?

HR Directions accepts clients committed to developing their own human potential. Our strategic focus fosters personal, professional and organizational development. If you’re ready to be more productive and effective, we are here for you!  Learn more

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HR & OD Consultant and Strategist | Executive Coach | Leader Development | Employee Engagement

 

CONTACT

Marcia Silverberg
HR Directions
512-657-2977
marcia@hr-directions.com

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