Training & Workshops

Training & Workshop services include designing and delivering presentations and interactive workshops that promote adult learning and development. Training is always customized and tailored to client needs. A pre-workshop assessment is typically done.

Training Topics

Some of Marcia’s training topics are:

Giving and Receiving Feedback and Fostering Career Development
Mentoring – How to Establish and Sustain a Mentoring Program
Goal Setting and Performance Evaluation
Using Recognition to Energize Your Workforce
Conducting Effective Meetings
Leading and Discussing Change
Decision-making, Delegation and Accountability
Using Myers Briggs to Foster Teamwork
Using Ntrinsx to aid personal awareness and team collaboration
Enhancing Employee Engagement and Retention
Interviewing and Selection
Onboarding for Success
Listening to the Voice of Your Employees
Developing People While Doing Real Work

An experienced trainer and facilitator, Marcia has presented workshops and taught classes for dozens of clients, including:

Change-O-Phobia: Leading Change Up and Down the Organizational Chart – University of Texas at Austin’s Human Dimensions of Organizations, with Davida Charney, Ph.D.
Tough Love: Accountability and Engagement
Performance Management: Goal Setting, Giving & Receiving Feedback and Development Planning
Selecting Core Competencies and Leadership Competencies using Korn Ferry’s Leadership Architect
Talent Management: From Hire to Retire — Austin Community College’s Center for Nonprofit Studies’ Certificate in Nonprofit Leadership & Management
Managing Your Career (Three-part series)

“Our accounting firm, Atchley & Associates, LLP recognized that we needed training for our first time managers and some of our senior managers to insure we all stayed culturally focused and did the job right, focusing on our people first. We found Marcia as a promising source of this training. Marcia performed three half-day training sessions that were specifically tailored to our Firm and it accomplished everything we could have hoped for. Our staff gave accolades on the learning they received and I believe it set a foundation for our managers to grow from. We are excited about the future, thanks to Marcia.” – Harold Ingersoll, CPA/ABV/CFF, CVA, CM&AA, Lead Partner, Atchley & Associates, LLP

“Marcia developed for our association a great set of tools to use for staff performance reviews and provided us with a roadmap for employee development and engagement. Her presentations of the materials to our management team and staff were informative and fun.” – Lara Zent, Executive Director & General Counsel, Texas Rural Water Association

“While so many of us have been through performance evaluations and goal-setting trainings, Marcia brought forward best practices in a very concise but complete manner. Her modules are well thought out, relevant to each business, and a great mix of presentation, discussion and exercise. We would most definitely recommend Marcia and HR Directions to any organization looking to accelerate their people management efforts.”- Andy Miller, previously CEO, Any Baby Can, now Head of Healthcare & Social Services Giving, The Morris Foundation

“The SAFE Alliance contracted with HR Directions to provide guidance around some substantial changes to the agency’s HR processes; assisting in the development of agency-wide core competencies; for the recruitment and selection of the agency’s chief human resource officer; developing and training staff on hiring based on “core competencies” and more. Marcia’s insight was instrumental for The SAFE Alliance to execute these changes, and her work was both timely and impeccable. It really helps when a consultant also makes it easy on the customer, is enjoyable to work with, and quickly figures the client out. Marcia’s personality is a good as is her work product. We recommend Marcia and HR Directions without hesitation.” – Julia Spann, President, The SAFE Alliance

“I don’t remember a training where we received as much verbal praise. You did a fantastic job facilitating the “Leading and Discussing Change” workshop; it really hit the mark. Thanks so much for your time and thoughtful consideration of what our leaders needed at this time. You are a delight to work with. Thank you!” – Wendy Varnell, Chief Strategy Officer, LifeWorks

Participants comments about Marcia’s “Leading and Discussing Change” class:

You blew my mind!!! So simple, so clear and so personable!!! It helped me understand so many things about my team and made me think about how to bring them on board. Thank you!
Change management is the key to effective leadership. I wish I had this 10 years ago.
This has been the best session so far for what I need professionally.

Training & Workshops

Training Topics

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